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Product Availability
With the exception of RTR cars, most of Branchline's products are NOT limited run and we do our best to maintain an inventory of our kits. However, occasionally demand does out strip supply so please bear with us as we try to catch up from time to time!

Our products are available through a variety of retail outlets- hobby shops, catalog merchants and e-shops. We recommend you see your hobby dealer first, as they can better serve your needs for additional items such as adhesives, tools and paints, as well as answer questions on a one-on-one basis. Should you need assistance in locating a store in your area, check our dealer page to find them.

Damaged or Missing Parts/Tech Questions
Branchline will replace free of charge any missing or damaged part. Please contact us by phone 1-860-289-8296, mail at the address below, or email with the part description and kit item number (located on the box label).

For missing, damaged Laser-Art Structure parts and technical questions, send an email request to branchlinelaserart@gmail.com.

For missing, damaged Blueprint and Yardmaster Series parts and technical questions, send an email request to branchlineservice@sbcglobal.net

Custom Projects
Branchline Trains does provide custom decorating and laser kit services for store, clubs and historical societies. For details contact Sam at 860-289-8296 or by e-mail at branchlineservice@sbcglobal.net.

Mailing Address
Branchline Trains
249 Park Avenue
East Hartford, CT 06108
877-240-4484

Website Questions or Issues
If you have any questions about the website, please e-mail the webmaster at branchlineservice@sbcglobal.net.